:root{color-scheme:dark;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility;--navy-950: #08121c;--navy-900: #0f1d2b;--navy-850: #142636;--navy-800: #193044;--navy-700: #234259;--white: #ffffff;--frost: #f2f7f9;--mist: #a5b4bd;--vapour: #738592;--cyan: #17b8de;--cyan-dark: #0c5a73;--skylight: #e6f7fb;--red: #e60000;--green: #38c98b;--amber: #f7b955;--purple: #a995e8;--border: #2a465b;--radius-sm: 8px;--radius: 12px;--radius-lg: 16px;--sidebar: 248px}*{box-sizing:border-box}html{min-width:320px;background:var(--navy-950)}body{margin:0;min-width:320px;min-height:100vh;background:var(--navy-900);color:var(--white)}button,input,select,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}a{color:var(--cyan);text-underline-offset:3px}a:hover{color:var(--white)}button{color:inherit}h1,h2,h3,p{margin-top:0}h1,h2,h3,.stat-card>strong{font-family:Space Grotesk,Inter,ui-sans-serif,system-ui,sans-serif}h1{margin-bottom:8px;font-size:clamp(2rem,3vw,2.8rem);line-height:1.08;letter-spacing:-.035em}h2{margin-bottom:8px;font-size:1.25rem;line-height:1.28;letter-spacing:-.018em}h3{margin-bottom:8px;font-size:1rem}p{line-height:1.55}small{line-height:1.45}:focus-visible{outline:3px solid var(--cyan);outline-offset:3px}::selection{background:var(--cyan);color:var(--navy-950)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip-link{position:fixed;z-index:1000;top:-80px;left:16px;padding:12px 18px;border-radius:0 0 10px 10px;background:var(--cyan);color:var(--navy-950);font-weight:800;transition:top .15s ease}.skip-link:focus{top:0}.app-environment{min-height:100vh}.staging-test-banner{position:sticky;top:0;z-index:500;display:flex;height:48px;align-items:center;justify-content:center;gap:13px;padding:8px 16px;border-bottom:2px solid #6b4c00;color:#241b00;background:#ffd24d;box-shadow:0 3px 14px #00000052;text-align:center}.staging-test-banner strong{flex:0 0 auto;font-size:.76rem;letter-spacing:.08em}.staging-test-banner span{font-size:.76rem;font-weight:750;line-height:1.3}.staff-auth{min-height:100vh;display:grid;grid-template-columns:minmax(340px,.82fr) minmax(480px,1.18fr);background:var(--navy-900)}.staff-auth__intro{position:relative;isolation:isolate;display:flex;min-height:inherit;flex-direction:column;justify-content:center;overflow:hidden;padding:clamp(44px,7vw,96px);border-right:1px solid var(--border);background:radial-gradient(circle at 15% 12%,rgba(23,184,222,.18),transparent 32%),linear-gradient(145deg,var(--navy-950),#102536 68%,#17384a)}.staff-auth__intro:before,.staff-auth__intro:after{content:"";position:absolute;z-index:-1;border-radius:50%}.staff-auth__intro:before{right:-180px;bottom:-220px;width:480px;height:480px;border:74px solid rgba(23,184,222,.08)}.staff-auth__intro:after{right:42px;bottom:65px;width:11px;height:11px;border:3px solid var(--white);background:var(--navy-950);box-shadow:-42px 0 0 3px var(--cyan),42px 0 0 3px var(--red)}.brand-logo{display:block;width:120px;height:auto}.brand-logo--auth{width:138px;margin-bottom:clamp(56px,9vh,100px)}.brand-logo--status{width:138px;margin:0 0 18px}.staff-auth__intro h1{max-width:610px;margin-bottom:20px;font-size:clamp(2.7rem,5vw,5rem);line-height:.98}.staff-auth__intro>div>p:last-child{max-width:600px;color:#bac7ce;font-size:clamp(.95rem,1.5vw,1.08rem)}.staff-auth__assurances{display:grid;gap:18px;max-width:580px;margin:36px 0 0;padding:30px 0 0;border-top:1px solid var(--border);list-style:none}.staff-auth__assurances li{display:grid;grid-template-columns:31px 1fr;align-items:start;gap:13px}.staff-auth__assurances li>span{display:grid;width:28px;height:28px;place-items:center;border:1px solid var(--cyan-dark);border-radius:50%;background:#17b8de1a;color:var(--cyan);font-size:.72rem;font-weight:900}.staff-auth__assurances div{display:grid;gap:3px}.staff-auth__assurances strong{font-size:.82rem}.staff-auth__assurances small{color:var(--mist);font-size:.72rem}.staff-auth__support{margin-top:auto;padding-top:50px;color:var(--vapour);font-size:.66rem;font-weight:750;letter-spacing:.05em;text-transform:uppercase}.staff-auth__panel{display:grid;min-height:inherit;align-content:center;justify-items:center;padding:clamp(32px,7vw,96px);background:radial-gradient(circle at 85% 18%,rgba(23,184,222,.07),transparent 32%),var(--navy-900)}.staff-auth__card{width:min(100%,520px);padding:clamp(26px,4vw,44px);border:1px solid var(--border);border-top:4px solid var(--cyan);border-radius:18px;background:var(--navy-850);box-shadow:0 28px 80px #00000047}.staff-auth__card form,.staff-auth__card>div{display:grid;gap:18px}.staff-auth__heading{margin-bottom:8px}.staff-auth__heading .eyebrow{margin-bottom:10px}.staff-auth__heading h2{margin-bottom:9px;font-size:clamp(1.7rem,3vw,2.25rem);letter-spacing:-.035em}.staff-auth__heading>p:last-child{margin:0;color:var(--mist);font-size:.82rem}.staff-auth__error{margin:0 0 20px;padding:12px 14px;border:1px solid #714046;border-left:4px solid var(--red);border-radius:8px;background:#351a1d;color:#ffc4c4;font-size:.75rem;line-height:1.5}.staff-auth__help,.staff-auth__privacy{color:var(--mist);font-size:.68rem;text-align:center}.staff-auth__help{margin:0}.staff-auth__privacy{margin:18px 0 0}.staff-auth__back{width:max-content;margin:-4px 0 3px;padding:5px 0;border:0;background:transparent;color:var(--mist);cursor:pointer;font-size:.72rem;font-weight:750}.staff-auth__back:hover{color:var(--white)}.staff-auth__field-help{display:block;margin-top:-11px;color:var(--mist);font-size:.66rem}.staff-auth__readonly-email{border-color:var(--border);background:var(--navy-900);color:var(--mist);cursor:default}.staff-auth__code-input{height:58px;font:800 1.45rem/1 ui-monospace,SFMono-Regular,Menlo,monospace;letter-spacing:.42em;text-align:center}.staff-auth__recovery-input{height:54px;font:750 1rem/1 ui-monospace,SFMono-Regular,Menlo,monospace;letter-spacing:.08em;text-align:center;text-transform:uppercase}.staff-auth__alternative{justify-self:center}.staff-auth__turnstile{min-height:65px;display:grid;place-items:center;overflow:hidden}.staff-auth__password-guidance{display:grid;grid-template-columns:1fr;gap:6px;padding:13px 14px;border:1px solid var(--border);border-radius:8px;background:var(--navy-900);font-size:.67rem}.staff-auth__password-guidance strong{margin-bottom:2px;color:var(--mist)}.staff-auth__password-guidance span{color:var(--vapour)}.staff-auth__password-guidance span:before{content:"○";display:inline-block;width:18px;color:var(--vapour)}.staff-auth__password-guidance span.is-met{color:#9cebc8}.staff-auth__password-guidance span.is-met:before{content:"✓";color:var(--green)}.staff-auth__setup-key{display:grid;grid-template-columns:1fr auto;align-items:center;gap:8px 12px;padding:14px;border:1px solid var(--border);border-radius:9px;background:var(--navy-900)}.staff-auth__setup-key>span{color:var(--mist);font-size:.67rem;font-weight:750}.staff-auth__setup-key code{grid-column:1 / -1;overflow-wrap:anywhere;color:var(--white);font:750 .96rem/1.5 ui-monospace,SFMono-Regular,Menlo,monospace;letter-spacing:.13em}.staff-auth__setup-key .button{grid-column:1 / -1;justify-self:start}.staff-auth__app-link{width:max-content;max-width:100%;font-size:.75rem;font-weight:800}.staff-auth__safety{margin:0;padding:11px 13px;border-left:3px solid var(--amber);background:#2d281f;color:var(--mist);font-size:.68rem}.staff-auth__safety strong{color:#ffd38c}.staff-auth__recovery-codes{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding:14px;border:1px solid var(--border);border-radius:9px;background:var(--navy-900)}.staff-auth__recovery-codes code{padding:7px 6px;border-bottom:1px solid var(--border);color:var(--white);font:750 .76rem/1.2 ui-monospace,SFMono-Regular,Menlo,monospace;letter-spacing:.05em;text-align:center}.staff-auth__confirmation{grid-template-columns:auto 1fr;align-items:start;gap:10px;padding:12px 0;cursor:pointer}.staff-auth__confirmation input{width:18px;min-height:18px;margin:0;accent-color:var(--cyan)}.staff-auth__checking{display:grid;min-height:220px;place-items:center;align-content:center;gap:15px;color:var(--mist);text-align:center}.staff-auth__checking p{margin:0}.staff-auth__spinner{width:30px;height:30px;border:3px solid var(--border);border-top-color:var(--cyan);border-radius:50%;animation:staff-auth-spin .75s linear infinite}.staff-auth-status{min-height:100vh;display:grid;place-items:center;align-content:center;gap:20px;padding:28px;background:var(--navy-950);color:var(--mist);text-align:center}.staff-auth-status p{max-width:480px;margin:0}@keyframes staff-auth-spin{to{transform:rotate(360deg)}}.muted{color:var(--mist)}.attachment--label{display:inline-flex;align-items:center;cursor:default}.file-upload--unavailable{cursor:default;color:var(--mist);text-align:center}.file-upload--unavailable strong{color:var(--white)}.job-photo-upload{display:grid;gap:10px}.job-photo-upload .file-upload{align-content:center;gap:5px;text-align:center}.job-photo-upload .file-upload strong{color:var(--white)}.job-photo-upload .file-upload span{color:var(--mist);font-size:.68rem}.job-photo-list{display:grid;gap:7px;margin:0;padding:0;list-style:none}.job-photo-list li{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 12px;border:1px solid var(--border);border-radius:9px;background:var(--navy-800)}.job-photo-list li>span{min-width:0;display:grid;gap:2px}.job-photo-list strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.74rem}.job-photo-list small{color:var(--mist);font-size:.65rem}.evidence-file-list{display:grid;gap:9px;margin:0;padding:0;list-style:none}.evidence-file-list li{display:grid;grid-template-columns:64px minmax(0,1fr) auto;align-items:center;gap:12px;padding:10px;border:1px solid var(--border);border-radius:10px;background:var(--navy-800)}.evidence-file-list img,.evidence-file-list__document{width:64px;height:48px;border-radius:7px;background:var(--navy-900);object-fit:cover}.evidence-file-list__document{display:grid;place-items:center;color:var(--cyan);font-size:.64rem;font-weight:850;letter-spacing:.06em}.evidence-file-list li>span:nth-child(2){min-width:0;display:grid;gap:3px}.evidence-file-list strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.75rem}.evidence-file-list small{color:var(--mist);font-size:.66rem}.equipment-handover{display:grid;gap:12px}.equipment-handover__record{min-width:0;padding:16px;border:1px solid var(--border);border-radius:10px;background:var(--navy-800)}.equipment-handover__record:disabled{opacity:1}.equipment-handover__header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.equipment-handover__header>div{display:flex;align-items:center;gap:9px}.equipment-handover__header strong{font-size:.82rem}.equipment-handover__grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.equipment-handover__actions{display:flex;align-items:center;justify-content:space-between;gap:16px}.equipment-handover__actions span{max-width:520px;color:var(--mist);font-size:.68rem;line-height:1.45}.field-help{color:var(--mist);font-size:.67rem;font-weight:500;line-height:1.45}.quote-value{display:grid;gap:3px}.quote-value small{color:var(--amber);font-size:.65rem;font-weight:750}.triage-panel{border-top:4px solid var(--cyan)}.triage-terminal-confirm{border-color:#8d6d37;background:#2d281f}.app-shell{min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;z-index:20;width:var(--sidebar);display:flex;flex-direction:column;padding:28px 18px 20px;border-right:1px solid var(--border);background:var(--navy-950)}.brand{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:10px;min-height:58px;padding:0 8px;color:var(--white);text-decoration:none}.brand:hover{color:var(--white)}.brand-logo--sidebar{width:106px}.brand__product{color:var(--mist);font-size:.68rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.main-nav{flex:1;overflow:auto;padding-top:18px}.main-nav__group{display:grid;gap:4px;margin-bottom:24px}.main-nav__label{padding:0 12px 7px;color:var(--vapour);font-size:.68rem;font-weight:800;letter-spacing:.12em;text-transform:uppercase}.main-nav__link{display:flex;align-items:center;gap:10px;min-height:42px;padding:0 12px;border-radius:var(--radius-sm);color:var(--mist);font-size:.88rem;font-weight:650;text-decoration:none}.main-nav__link:hover{background:var(--navy-850);color:var(--white)}.main-nav__link.is-active{background:var(--navy-800);color:var(--white)}.main-nav__marker{width:7px;height:7px;flex:0 0 auto;border:2px solid currentColor;border-radius:50%}.main-nav__link.is-active .main-nav__marker{border-color:var(--cyan);background:var(--cyan)}.sidebar__footer{display:grid;gap:12px;padding:16px 8px 0;border-top:1px solid var(--border)}.sidebar__signout{width:max-content;padding:4px 0;border:0;background:transparent;color:var(--mist);cursor:pointer;font-size:.7rem;font-weight:750;text-decoration:underline;text-underline-offset:3px}.sidebar__signout:hover:not(:disabled){color:var(--white)}.sidebar__signout:disabled{cursor:wait;opacity:.6}.user-summary{display:flex;align-items:center;gap:10px}.user-summary strong,.user-summary span{display:block}.user-summary strong{font-size:.82rem}.user-summary span{margin-top:2px;color:var(--mist);font-size:.72rem}.app-stage{min-height:100vh;margin-left:var(--sidebar)}.topbar{position:sticky;top:0;z-index:15;height:72px;display:flex;align-items:center;gap:24px;padding:0 clamp(24px,4vw,52px);border-bottom:1px solid var(--border);background:color-mix(in srgb,var(--navy-900) 95%,transparent);backdrop-filter:blur(14px)}.global-search{width:min(520px,50vw);display:flex}.global-search input{flex:1;height:40px;min-width:0;padding:0 14px;border:1px solid var(--border);border-radius:9px 0 0 9px;background:var(--navy-850);color:var(--white)}.global-search button{height:40px;padding:0 14px;border:1px solid var(--border);border-left:0;border-radius:0 9px 9px 0;background:var(--navy-800);color:var(--mist);cursor:pointer;font-weight:700}.topbar__status{display:flex;align-items:center;gap:14px;margin-left:auto}.topbar__date{color:var(--mist);font-size:.78rem;white-space:nowrap}.topbar__mobile-brand,.mobile-menu-button,.mobile-navigation{display:none}.main-content{width:min(100%,1660px);margin:0 auto;padding:clamp(28px,4vw,52px)}.page-header{display:flex;align-items:flex-end;justify-content:space-between;gap:32px;margin-bottom:28px}.page-header>div:first-child{max-width:800px}.page-header__description{max-width:760px;margin-bottom:0;color:var(--mist)}.page-header__actions{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:10px}.eyebrow{margin-bottom:9px;color:var(--cyan);font-size:.72rem;font-weight:800;letter-spacing:.13em;text-transform:uppercase}.breadcrumbs{margin-bottom:18px}.breadcrumbs ol{display:flex;align-items:center;gap:8px;margin:0;padding:0;list-style:none;color:var(--mist);font-size:.8rem}.breadcrumbs li+li:before{content:"/";margin-right:8px;color:var(--vapour)}.card{padding:24px;border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--navy-850)}.section-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:20px}.section-heading h2{margin:0}.section-heading p{margin:4px 0 0;color:var(--mist);font-size:.84rem}.section-heading>a,.section-heading .text-button{font-size:.82rem;font-weight:750;white-space:nowrap}.button{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:0 18px;border:1px solid transparent;border-radius:999px;cursor:pointer;font-size:.82rem;font-weight:800;text-decoration:none;transition:background .15s ease,border-color .15s ease,color .15s ease}.button:disabled{cursor:not-allowed;opacity:.45}.button--primary{background:var(--cyan);color:var(--navy-950)}.button--primary:hover:not(:disabled){background:var(--white);color:var(--navy-950)}.button--secondary{border-color:var(--border);background:var(--navy-800);color:var(--white)}.button--secondary:hover:not(:disabled){border-color:var(--cyan);background:var(--navy-700);color:var(--white)}.button--dark{border-color:var(--navy-900);background:var(--navy-900);color:var(--white)}.button--small{min-height:36px;padding-inline:14px;font-size:.75rem}.button--block{width:100%}.button-row{display:flex;align-items:center;flex-wrap:wrap;gap:10px;margin-top:18px}.text-link,.text-button{border:0;background:transparent;color:var(--cyan);cursor:pointer;font-size:.82rem;font-weight:750;text-decoration:underline;text-underline-offset:3px}.text-link:hover,.text-button:hover{color:var(--white)}.icon-text-button{min-height:34px;padding:0 8px;border:0;background:transparent;color:var(--mist);cursor:pointer;font-size:.7rem;font-weight:700}.icon-text-button--danger:hover{color:#f77}input,select,textarea{width:100%;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--navy-900);color:var(--white)}input,select{min-height:44px;padding:0 12px}textarea{padding:11px 12px;resize:vertical;line-height:1.45}input::placeholder,textarea::placeholder{color:var(--vapour)}input:disabled,select:disabled,textarea:disabled{border-color:transparent;background:var(--navy-800);color:var(--mist);opacity:1}label{display:grid;gap:7px;color:var(--mist);font-size:.76rem;font-weight:700}fieldset{border:0;padding:0;margin:0}.badge{display:inline-flex;align-items:center;width:max-content;max-width:100%;min-height:24px;padding:3px 9px;border:1px solid color-mix(in srgb,var(--mist) 35%,transparent);border-radius:999px;background:color-mix(in srgb,var(--mist) 10%,transparent);color:#ced8de;font-size:.67rem;font-weight:800;letter-spacing:.02em;white-space:nowrap}.badge--info{border-color:color-mix(in srgb,var(--cyan) 38%,transparent);background:color-mix(in srgb,var(--cyan) 12%,transparent);color:#74dcf4}.badge--positive{border-color:color-mix(in srgb,var(--green) 38%,transparent);background:color-mix(in srgb,var(--green) 12%,transparent);color:#85e4bb}.badge--warning{border-color:color-mix(in srgb,var(--amber) 42%,transparent);background:color-mix(in srgb,var(--amber) 12%,transparent);color:#ffd38c}.badge--danger{border-color:color-mix(in srgb,var(--red) 52%,transparent);background:color-mix(in srgb,var(--red) 13%,transparent);color:#ff8c8c}.badge--purple{border-color:color-mix(in srgb,var(--purple) 38%,transparent);background:color-mix(in srgb,var(--purple) 12%,transparent);color:#c8bdf4}.priority{display:inline-flex;align-items:center;gap:6px;color:var(--mist);font-size:.68rem;font-weight:700}.priority__dot{width:7px;height:7px;border-radius:50%;background:var(--vapour)}.priority--urgent .priority__dot{background:var(--red)}.priority--high .priority__dot{background:var(--amber)}.priority--normal .priority__dot{border:2px solid var(--cyan);background:transparent}.avatar{display:inline-grid;flex:0 0 auto;place-items:center;border:2px solid var(--navy-850);border-radius:50%;background:var(--navy-700);color:var(--white);font-size:.68rem;font-style:normal;font-weight:850}.avatar--small{width:34px;height:34px}.avatar--medium{width:42px;height:42px}.avatar--large{width:54px;height:54px;font-size:.8rem}.avatar--cyan{background:var(--cyan-dark)}.avatar--blue{background:#315f8c}.avatar--purple{background:#65538d}.avatar--green{background:#286951}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:24px}.stats-grid--three{grid-template-columns:repeat(3,minmax(0,1fr))}.stat-card{position:relative;display:grid;min-height:136px;align-content:center;overflow:hidden}.stat-card:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:var(--cyan)}.stat-card--warning:before{background:var(--amber)}.stat-card--danger:before{background:var(--red)}.stat-card__label,.stat-card__detail{color:var(--mist)}.stat-card__label{font-size:.72rem;font-weight:750}.stat-card>strong{margin:7px 0 4px;font-size:clamp(1.8rem,3vw,2.35rem);letter-spacing:-.04em}.stat-card__detail{font-size:.7rem}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(330px,.75fr);gap:16px}.dashboard-side{display:grid;align-content:start;gap:16px}.queue-list{margin:0 -24px -24px}.queue-item{display:grid;grid-template-columns:92px minmax(0,1fr) 130px 20px;align-items:center;gap:16px;min-height:82px;padding:14px 24px;border-top:1px solid var(--border);color:var(--white);text-decoration:none}.queue-item:hover{background:var(--navy-800);color:var(--white)}.queue-item__category{color:var(--cyan);font-size:.67rem;font-weight:800;text-transform:uppercase}.queue-item__category--payment{color:#ff8c8c}.queue-item__category--quote{color:var(--amber)}.queue-item__content,.queue-item__meta{display:grid;gap:4px}.queue-item__content strong{font-size:.86rem}.queue-item__content span,.queue-item__meta>span:last-child{color:var(--mist);font-size:.72rem}.queue-item__arrow{color:var(--cyan)}.team-now-list{display:grid;gap:8px}.team-now{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;padding:10px;border-radius:var(--radius);background:var(--navy-800);color:var(--white);text-decoration:none}.team-now span{display:grid;gap:2px}.team-now small{color:var(--mist)}.attention-card{border-left:4px solid var(--red)}.attention-card h2{margin-top:16px}.filter-bar{display:flex;align-items:flex-end;flex-wrap:wrap;gap:14px;margin-bottom:16px;padding:14px}.filter-bar .search-field{flex:1 1 280px}.filter-bar>label:not(.search-field){flex:0 1 210px}.filter-bar>label>span{display:block;margin-bottom:5px}.segmented-control{display:inline-flex;padding:4px;border-radius:10px;background:var(--navy-900)}.segmented-control button{min-height:36px;padding:0 13px;border:0;border-radius:7px;background:transparent;color:var(--mist);cursor:pointer;font-size:.72rem;font-weight:750}.segmented-control button[aria-pressed=true]{background:var(--navy-700);color:var(--white)}.segmented-control--wrap{flex-wrap:wrap}.case-list-card{padding-bottom:0;overflow:hidden}.case-list{margin:0 -24px}.case-row{display:grid;grid-template-columns:84px minmax(0,1fr) 150px 88px;align-items:center;gap:18px;min-height:104px;padding:16px 24px;border-top:1px solid var(--border);color:var(--white);text-decoration:none}.case-row:hover{background:var(--navy-800);color:var(--white)}.case-row--unread{border-left:4px solid var(--cyan)}.case-row__kind{color:var(--cyan);font-size:.65rem;font-weight:850;letter-spacing:.05em;text-transform:uppercase}.case-row__kind--repair{color:#ff8c8c}.case-row__kind--maintenance{color:#c8bdf4}.case-row__main{display:grid;gap:5px}.case-row__title{display:flex;align-items:center;gap:8px}.case-row__main>span:not(.case-row__title),.case-row__main small{color:var(--mist);font-size:.72rem}.case-row__state,.case-row__owner{display:grid;justify-items:start;gap:8px}.case-row__owner{justify-items:end;color:var(--mist);font-size:.76rem}.case-row__owner small{text-align:right}.stage-path{padding:18px 24px;margin-bottom:16px;overflow-x:auto}.stage-path ol{display:grid;grid-template-columns:repeat(8,minmax(96px,1fr));min-width:820px;margin:0;padding:0;list-style:none}.stage-path__item{position:relative;display:grid;justify-items:start;gap:7px;color:var(--vapour);font-size:.65rem;font-weight:750}.stage-path__item:before{content:"";position:absolute;top:5px;right:0;left:13px;height:2px;background:var(--border)}.stage-path__item span{z-index:1;width:12px;height:12px;border:2px solid var(--border);border-radius:50%;background:var(--navy-850)}.stage-path__item--complete{color:var(--mist)}.stage-path__item--complete:before{background:var(--cyan-dark)}.stage-path__item--complete span{border-color:var(--cyan);background:var(--cyan)}.stage-path__item--current{color:var(--white)}.stage-path__item--current span{border:3px solid var(--white);background:var(--cyan-dark)}.case-detail-grid{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(310px,.65fr);align-items:start;gap:16px}.case-detail-main,.case-detail-side{display:grid;gap:16px}.conversation-card{padding-bottom:0;overflow:hidden}.message-list{display:grid;gap:12px;padding-bottom:22px}.message{max-width:82%;padding:15px 17px;border:1px solid var(--border);border-radius:14px;background:var(--navy-800)}.message--staff{justify-self:end;border-color:color-mix(in srgb,var(--cyan) 28%,var(--border));background:color-mix(in srgb,var(--cyan-dark) 22%,var(--navy-800))}.message__header{display:flex;justify-content:space-between;gap:20px;margin-bottom:7px;font-size:.72rem}.message__header time{color:var(--mist)}.message p{margin:0;font-size:.85rem}.attachment-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.attachment{min-height:30px;padding:0 9px;border:1px solid var(--border);border-radius:999px;background:var(--navy-900);color:var(--cyan);cursor:pointer;font-size:.65rem}.composer{display:grid;gap:10px;margin:0 -24px;padding:18px 24px 24px;border-top:1px solid var(--border);background:var(--navy-800)}.composer__actions{display:flex;align-items:center;justify-content:space-between;gap:16px}.composer__actions span{max-width:520px;color:var(--mist);font-size:.68rem}.internal-notes{padding:20px;border:2px dashed #8d6d37;border-radius:var(--radius-lg);background:#2d281f;color:#fff4de}.internal-notes__header{display:flex;align-items:flex-start;gap:12px;padding-bottom:16px;border-bottom:1px solid #5f4c2e}.internal-notes__lock{padding:5px 8px;border:1px solid #8d6d37;border-radius:6px;color:#ffd38c;font-size:.63rem;font-weight:850;letter-spacing:.06em;text-transform:uppercase}.internal-notes h2,.internal-notes p{margin-bottom:0}.internal-notes__header p{color:#cbbd9f;font-size:.72rem}.internal-note-list{display:grid;gap:10px;padding:16px 0}.internal-note{padding:12px;border-left:3px solid var(--amber);background:#393022}.internal-note p{font-size:.78rem}.internal-note footer{margin-top:10px;color:#cbbd9f;font-size:.64rem}.internal-note-form{display:grid;gap:9px}.internal-note-form textarea{border-color:#6d5633;background:#1f1c17}.record-grid,.two-column,.customer-overview{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.record-link{display:flex;align-items:center;justify-content:space-between;gap:14px;min-height:62px;padding:10px 0;border-top:1px solid var(--border);color:var(--white);text-decoration:none}.record-link:hover{color:var(--cyan)}.record-link>span:first-child{display:grid;gap:3px}.record-link small{color:var(--mist)}.record-link--static:hover{color:var(--white)}.record-link__money{display:flex;align-items:center;gap:9px}.key-value-list{display:grid;gap:0;margin:0}.key-value{display:grid;grid-template-columns:110px minmax(0,1fr);gap:12px;padding:10px 0;border-top:1px solid var(--border)}.key-value:first-child{border-top:0}.key-value dt{color:var(--mist);font-size:.7rem}.key-value dd{margin:0;font-size:.78rem;text-align:right}.detail-summary{margin:16px 0 0;padding-top:16px;border-top:1px solid var(--border);color:var(--mist);font-size:.8rem}.data-card{padding:0;overflow:hidden}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:.78rem}th{padding:14px 16px;border-bottom:1px solid var(--border);background:var(--navy-800);color:var(--mist);font-size:.65rem;letter-spacing:.05em;text-align:left;text-transform:uppercase;white-space:nowrap}td{padding:15px 16px;border-bottom:1px solid var(--border);color:#dce5e9;white-space:nowrap}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:var(--navy-800)}.table-primary-link{display:grid;gap:2px;color:var(--white);font-weight:750;text-decoration:none}.table-primary-link small{color:var(--mist);font-weight:500}.money-due{color:#ff9a9a;font-weight:800}.tag-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:16px}.contact-list{display:grid;gap:10px}.contact-record{display:grid;grid-template-columns:1fr 1.2fr auto auto;align-items:center;gap:12px;padding:11px 0;border-top:1px solid var(--border);font-size:.72rem}.contact-record div{display:grid;gap:2px}.contact-record div span{color:var(--mist)}.site-grid{display:grid;gap:16px}.site-record{padding:18px;border:1px solid var(--border);border-radius:var(--radius);background:var(--navy-800)}.site-record>header{display:flex;justify-content:space-between;gap:16px}.site-record h3{margin-bottom:4px}.site-record header p{color:var(--mist);font-size:.75rem}.access-note{margin:10px 0 14px;padding:11px 13px;border-left:3px solid var(--cyan);background:var(--navy-900)}.access-note strong{font-size:.68rem;text-transform:uppercase}.access-note p{margin:3px 0 0;color:var(--mist);font-size:.75rem}.equipment-list{display:grid;gap:8px}.equipment-record{display:grid;grid-template-columns:auto minmax(180px,1fr) auto auto auto;align-items:center;gap:16px;padding:12px;border:1px solid var(--border);border-radius:10px;background:var(--navy-850)}.equipment-record__mark{width:13px;height:13px;border:3px solid var(--cyan);border-radius:50%}.equipment-record>div{display:grid;gap:2px}.equipment-record span,.equipment-record small{color:var(--mist);font-size:.67rem}.equipment-record strong{font-size:.75rem}.immutable-banner,.terms-gate{display:flex;align-items:center;gap:12px;margin-bottom:16px;padding:14px 18px;border:1px solid var(--border);border-left:4px solid var(--cyan);border-radius:var(--radius);background:var(--navy-850);font-size:.76rem}.immutable-banner span,.terms-gate span{color:var(--mist)}.quote-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;align-items:start;gap:16px}.quote-builder{display:grid;gap:16px}.quote-summary{position:sticky;top:88px}.quote-lines{display:grid;gap:8px}.quote-line{display:grid;grid-template-columns:minmax(200px,1.8fr) 72px 120px 88px 100px 58px;align-items:center;gap:8px}.quote-line--head{padding:0 2px;color:var(--mist);font-size:.65rem;font-weight:750}.quote-line label{display:block}.quote-line input,.quote-line select{min-height:40px}.quote-line>strong{text-align:right;font-size:.76rem}.mobile-label{display:none}.money-input{position:relative;display:block}.money-input i{position:absolute;z-index:1;top:50%;left:10px;color:var(--mist);font-style:normal;transform:translateY(-50%)}.money-input input{padding-left:22px}.form-grid{display:grid;gap:14px}.form-grid--two{grid-template-columns:repeat(2,minmax(0,1fr))}.form-grid__full{grid-column:1 / -1}.quote-totals{margin:0 0 18px}.quote-totals .key-value:last-child{padding-top:16px}.quote-totals .key-value:last-child dd{color:var(--cyan);font-size:1.25rem}.quote-meta{margin:16px 0}.week-controls{display:flex;align-items:center;gap:10px}.week-controls button{width:36px;height:36px;border:1px solid var(--border);border-radius:50%;background:var(--navy-850);cursor:pointer}.week-controls strong{font-size:.8rem}.calendar-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;align-items:start;gap:16px}.calendar-card{padding:0;overflow:hidden}.calendar-key{display:flex;gap:7px;padding:14px;border-bottom:1px solid var(--border)}.week-grid{display:grid;grid-template-columns:repeat(5,minmax(150px,1fr));min-height:590px;overflow-x:auto}.calendar-day{min-width:150px;border-right:1px solid var(--border)}.calendar-day:last-child{border-right:0}.calendar-day>header{position:sticky;top:0;z-index:1;display:grid;gap:3px;min-height:78px;padding:14px;border-bottom:1px solid var(--border);background:var(--navy-800)}.calendar-day>header span{color:var(--mist);font-size:.68rem}.calendar-day--today>header{border-top:3px solid var(--cyan)}.calendar-day__body{display:grid;align-content:start;gap:8px;min-height:510px;padding:9px}.calendar-day__empty{padding:14px 4px;color:var(--vapour);font-size:.68rem}.calendar-event{display:grid;gap:5px;padding:10px;border:1px solid var(--border);border-left:3px solid var(--cyan);border-radius:9px;background:var(--navy-800);color:var(--white);text-decoration:none}.calendar-event--repair{border-left-color:var(--red)}.calendar-event--maintenance{border-left-color:var(--purple)}.calendar-event span{color:var(--mist);font-size:.65rem}.calendar-event strong{font-size:.75rem}.calendar-event .badge{margin-top:3px}.calendar-event__time{color:var(--cyan)!important;font-weight:800}.avatar-stack{display:flex;margin-top:3px}.avatar-stack .avatar+.avatar{margin-left:-9px}.proposal-panel{position:sticky;top:88px}.stack-form{display:grid;gap:14px}.engineer-picker{display:grid;gap:7px}.engineer-picker legend{margin-bottom:7px;color:var(--mist);font-size:.76rem;font-weight:700}.engineer-picker label{grid-template-columns:auto auto minmax(0,1fr);align-items:center;padding:9px;border:1px solid var(--border);border-radius:9px;background:var(--navy-900)}.engineer-picker input{width:18px;min-height:18px}.engineer-picker label span{display:grid}.engineer-picker small{color:var(--mist)}.form-warning{display:grid;gap:4px;padding:11px 13px;border:1px solid #8d6d37;border-left:3px solid var(--amber);border-radius:8px;background:#2d281f;color:#ffd38c;font-size:.72rem}.job-board,.maintenance-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.job-card,.maintenance-card{display:flex;flex-direction:column}.job-card__top,.maintenance-card__top{display:flex;align-items:center;justify-content:space-between;gap:10px;color:var(--mist);font-size:.72rem}.job-card__top>span:first-child{display:flex;gap:6px}.job-card h2,.maintenance-card h2{margin-top:18px}.job-card>p,.maintenance-card>p{color:var(--mist);font-size:.78rem}.job-card__schedule{display:flex;justify-content:space-between;margin:7px 0 13px;padding:12px;border-radius:9px;background:var(--navy-800);font-size:.76rem}.job-card__schedule span{color:var(--mist)}.avatar-list{display:flex;flex-wrap:wrap;gap:8px}.avatar-list>span{display:flex;align-items:center;gap:6px;color:var(--mist);font-size:.7rem}.avatar-list--vertical{display:grid}.progress{display:grid;gap:6px;margin-top:15px}.progress__labels{display:flex;justify-content:space-between;color:var(--mist);font-size:.66rem}.progress__track{width:100%;height:5px;overflow:hidden;border:0;border-radius:4px;background:var(--navy-900);appearance:none}.progress__track::-webkit-progress-bar{border-radius:4px;background:var(--navy-900)}.progress__track::-webkit-progress-value{border-radius:4px;background:var(--cyan)}.progress__track::-moz-progress-bar{border-radius:4px;background:var(--cyan)}.job-gate{display:flex;align-items:center;gap:8px;margin-top:14px;color:var(--mist);font-size:.68rem}.job-card .button-row{margin-top:auto;padding-top:18px}.day-strip{display:flex;gap:10px;margin-bottom:16px;overflow-x:auto;padding-bottom:4px}.day-job{min-width:220px;display:grid;gap:5px;padding:12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--navy-850);color:var(--white);cursor:pointer;text-align:left}.day-job.is-active{border-color:var(--cyan);background:var(--navy-800)}.day-job>span:first-child{color:var(--mist);font-size:.66rem}.day-job strong{font-size:.76rem}.engineer-job-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;align-items:start;gap:16px}.engineer-job-main,.engineer-job-main form,.engineer-job-side{display:grid;gap:16px}.engineer-job-hero{border-top:4px solid var(--cyan)}.engineer-job-hero>div:first-child{display:flex;gap:7px}.engineer-job-hero h2{margin-top:18px;font-size:1.65rem}.engineer-job-hero>p{color:var(--mist)}.engineer-job-time{display:flex;justify-content:space-between;padding:13px;border-radius:9px;background:var(--navy-800);font-size:.76rem}.checklist{display:grid;gap:7px;margin-top:18px}.checklist-item{position:relative;grid-template-columns:auto 1fr;align-items:center;min-height:48px;padding:9px 12px;border:1px solid var(--border);border-radius:9px;background:var(--navy-800);color:var(--white);cursor:pointer;font-size:.78rem}.checklist-item input{position:absolute;opacity:0;width:1px;height:1px}.checklist-item__box{width:22px;height:22px;border:2px solid var(--vapour);border-radius:6px}.checklist-item.is-complete{color:var(--mist)}.checklist-item.is-complete .checklist-item__box{border-color:var(--cyan);background:var(--cyan);box-shadow:inset 0 0 0 4px var(--navy-800)}.file-upload{min-height:88px;display:grid;place-items:center;padding:16px;border:1px dashed var(--border);border-radius:10px;background:var(--navy-800);color:var(--cyan);cursor:pointer}.file-upload input{position:absolute;opacity:0;width:1px;height:1px}.switch-row{grid-template-columns:auto 1fr;align-items:center;padding:12px;border:1px solid var(--border);border-radius:9px;background:var(--navy-800);color:var(--white)}.switch-row input{width:20px;min-height:20px}.switch-row span{display:grid;gap:2px}.switch-row small{color:var(--mist)}.switch-row--compact{padding:6px 10px;border:0;background:transparent}.complete-panel,.safe-panel{display:flex;align-items:center;gap:10px;padding:12px;border:1px solid color-mix(in srgb,var(--green) 35%,var(--border));border-radius:9px;background:color-mix(in srgb,var(--green) 8%,var(--navy-800));color:var(--mist);font-size:.72rem}.safe-panel{display:block}.safe-panel p{margin:10px 0 0}.mini-details{display:grid;gap:0;margin:14px 0 0}.mini-details>div{display:flex;justify-content:space-between;gap:14px;padding:9px 0;border-top:1px solid var(--border);font-size:.72rem}.mini-details dt{color:var(--mist)}.mini-details dd{margin:0;text-align:right}.integration-state{display:inline-flex;align-items:center;gap:7px;color:var(--mist);font-size:.72rem}.status-light{width:10px;height:10px;flex:0 0 auto;border-radius:50%;background:var(--vapour)}.status-light--good{background:var(--green)}.status-light--warning{background:var(--amber)}.status-light--neutral{border:2px solid var(--vapour);background:transparent}.last-sync{margin-left:auto;color:var(--mist);font-size:.68rem}.health-list,.integration-list,.gate-list{display:grid;gap:8px}.health-list>div,.integration-row,.gate-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:12px;min-height:56px;padding:10px;border:1px solid var(--border);border-radius:9px;background:var(--navy-800)}.health-list span:nth-child(2),.integration-row>span:nth-child(2),.gate-row>span:nth-child(2){display:grid;gap:2px}.health-list small,.integration-row small,.gate-row small{color:var(--mist)}.maintenance-details{display:grid;grid-template-columns:repeat(2,1fr);margin:12px 0 0;border:1px solid var(--border);border-radius:9px;overflow:hidden}.maintenance-details>div{padding:10px;border-right:1px solid var(--border);border-bottom:1px solid var(--border)}.maintenance-details>div:nth-child(2n){border-right:0}.maintenance-details>div:nth-last-child(-n+2){border-bottom:0}.maintenance-details dt{color:var(--mist);font-size:.66rem}.maintenance-details dd{margin:3px 0 0;font-size:.76rem;font-weight:750}.maintenance-card .button-row{margin-top:auto;padding-top:18px}.equipment-list--flat{gap:0}.equipment-list--flat .equipment-record{border-width:1px 0 0;border-radius:0;background:transparent}.failure-list{display:grid;gap:9px}.failure-item{display:grid;grid-template-columns:110px minmax(0,1fr) auto auto;align-items:center;gap:14px;padding:14px;border:1px solid var(--border);border-left:3px solid var(--red);border-radius:9px;background:var(--navy-800)}.failure-item__channel{color:#ff9a9a;font-size:.66rem;font-weight:850;text-transform:uppercase}.failure-item__body{display:grid;gap:3px}.failure-item__body span,.failure-item__body small{color:var(--mist);font-size:.7rem}.dead-letter-card{margin-top:16px;border-left:4px solid var(--green)}.dead-letter-card--attention{border-left-color:var(--red)}.queue-feedback{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px;padding:11px 13px;border:1px solid var(--border);border-left-width:3px;border-radius:8px;font-size:.72rem}.queue-feedback--error{border-color:#714046;border-left-color:var(--red);background:#351a1d;color:#ffc4c4}.queue-feedback--success{border-color:#315f50;border-left-color:var(--green);background:#17352c;color:#9cebc8}.queue-loading{padding:26px 0;color:var(--mist);text-align:center}.dead-letter-list{display:grid;gap:10px}.dead-letter-item{display:grid;gap:14px;padding:16px;border:1px solid var(--border);border-radius:10px;background:var(--navy-800)}.dead-letter-item__heading,.dead-letter-item__actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.dead-letter-item dl{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin:0;border:1px solid var(--border);border-radius:8px;overflow:hidden}.dead-letter-item dl>div{min-width:0;padding:10px;border-right:1px solid var(--border);border-bottom:1px solid var(--border)}.dead-letter-item dl>div:nth-child(3n){border-right:0}.dead-letter-item dl>div:nth-last-child(-n+3){border-bottom:0}.dead-letter-item dt,.dead-letter-item__actions small{color:var(--mist);font-size:.65rem}.dead-letter-item dd{margin:4px 0 0;overflow-wrap:anywhere;font-size:.73rem}.dead-letter-item code{color:var(--cyan)}.settings-layout{display:grid;grid-template-columns:210px minmax(0,1fr);align-items:start;gap:16px}.settings-tabs{position:sticky;top:88px;display:grid;gap:5px;padding:12px}.settings-tabs>span{padding:8px 10px;color:var(--vapour);font-size:.68rem;font-weight:850;letter-spacing:.08em;text-transform:uppercase}.settings-tabs a{display:flex;align-items:center;min-height:40px;padding:0 10px;border-radius:8px;color:var(--mist);text-align:left;text-decoration:none}.settings-tabs a[aria-current=page]{background:var(--navy-700);color:var(--white)}.team-provision{display:grid;grid-template-columns:minmax(190px,1fr) repeat(3,minmax(150px,.7fr)) auto;align-items:end;gap:12px;margin:18px 0 8px;padding:16px;border:1px solid var(--border);border-radius:10px;background:var(--navy-800)}.team-provision>div{align-self:center;display:grid;gap:3px}.team-provision small{color:var(--mist);font-size:.66rem}.team-table,.template-list{display:grid}.team-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto 150px auto;align-items:center;gap:12px;min-height:70px;border-top:1px solid var(--border)}.team-row--inactive{opacity:.68}.team-row>span:nth-child(2){display:grid;gap:2px}.team-row small{color:var(--mist)}.team-row select{min-height:38px}.gate-row{grid-template-columns:auto minmax(0,1fr) auto}.gate-row__mark{width:14px;height:14px;border:2px solid var(--amber);border-radius:50%}.audit-card{padding:0 24px}.audit-list{display:grid}.audit-event{display:grid;grid-template-columns:auto 120px minmax(0,1fr) auto;align-items:start;gap:14px;padding:18px 0;border-bottom:1px solid var(--border)}.audit-event:last-child{border-bottom:0}.audit-event__mark{width:12px;height:12px;margin-top:3px;border:3px solid var(--cyan);border-radius:50%}.audit-event time{color:var(--mist);font-size:.68rem}.audit-event>div{display:grid;gap:4px}.audit-event strong{color:var(--cyan);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.72rem}.audit-event span,.audit-event small{color:var(--mist);font-size:.72rem}.team-row__actions{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:7px}.team-row__auth-error{grid-column:2 / -1;margin:-3px 0 12px;padding:9px 11px;border-left:3px solid var(--amber);background:#2d281f;color:#ffd38c;font-size:.68rem}.staff-setup-invitation{display:grid;gap:12px;margin:14px 0 8px;padding:16px;border:1px solid var(--amber);border-left-width:4px;border-radius:10px;background:#2d281f}.staff-setup-invitation>div:first-child{display:grid;gap:4px}.staff-setup-invitation small{color:#d5c6a9;font-size:.68rem}.staff-setup-invitation code{display:block;overflow-wrap:anywhere;padding:11px 12px;border:1px solid #715c34;border-radius:8px;background:var(--navy-950);color:var(--white);font:.7rem/1.5 ui-monospace,SFMono-Regular,Menlo,monospace;user-select:all}.staff-setup-invitation p{margin:0;color:#ffc4c4;font-size:.7rem}.staff-setup-invitation .button-row{margin-top:0}.governance-stack{display:grid;gap:16px}.gate-row__mark--complete{border-color:var(--green);background:var(--green);box-shadow:inset 0 0 0 3px var(--navy-800)}.data-rights-list{display:grid;gap:12px}.data-rights-record{display:grid;gap:14px;padding:17px;border:1px solid var(--border);border-radius:10px;background:var(--navy-800)}.data-rights-record>header{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.data-rights-record>header>div{display:grid;gap:4px}.data-rights-record>header span,.data-rights-record>header code{color:var(--mist);font-size:.67rem}.data-rights-record__meta{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border:1px solid var(--border);border-radius:8px;overflow:hidden}.data-rights-record__meta>span{display:grid;align-content:start;gap:3px;min-width:0;padding:10px;border-right:1px solid var(--border)}.data-rights-record__meta>span:last-child{border-right:0}.data-rights-record__meta small,.data-rights-record__assignment,.data-rights-record__terminal{color:var(--mist);font-size:.66rem}.data-rights-record__meta strong{overflow-wrap:anywhere;font-size:.72rem}.data-rights-record__text{padding:12px;border-left:3px solid var(--cyan-dark);background:var(--navy-900)}.data-rights-record__text small{color:var(--mist);font-size:.65rem;font-weight:750;text-transform:uppercase}.data-rights-record__text p{margin:5px 0 0;font-size:.75rem;white-space:pre-wrap}.data-rights-record__assignment,.data-rights-record__terminal{margin:0}.data-rights-review{display:grid;grid-template-columns:minmax(180px,.36fr) minmax(0,1fr);align-items:start;gap:12px;padding-top:14px;border-top:1px solid var(--border)}.data-rights-review>.form-warning,.data-rights-review__actions{grid-column:1 / -1}.data-rights-review__actions{display:flex;align-items:center;justify-content:flex-end;gap:12px}.data-rights-review__actions>span{color:var(--mist);font-size:.66rem}.terms-form{display:grid;gap:16px}.terms-form__actions{display:flex;align-items:center;justify-content:space-between;gap:16px}.terms-form__actions span{color:var(--mist);font-size:.72rem}.terms-history{display:grid;gap:10px}.terms-record{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:start;gap:12px;padding:16px;border:1px solid var(--border);border-radius:10px;background:var(--navy-800)}.terms-record>div{display:grid;gap:4px}.terms-record span,.terms-record small{color:var(--mist);font-size:.7rem}.terms-record code{overflow-wrap:anywhere;color:var(--cyan)}.terms-record details{grid-column:1 / -1;padding-top:10px;border-top:1px solid var(--border)}.terms-record summary{cursor:pointer;color:var(--cyan);font-size:.74rem;font-weight:750}.terms-record pre{max-height:420px;overflow:auto;padding:14px;border-radius:8px;background:var(--navy-950);color:var(--mist);font:.72rem/1.55 ui-monospace,SFMono-Regular,Menlo,monospace;white-space:pre-wrap}.terms-record details p{color:var(--mist);font-size:.7rem}.import-upload{display:grid;grid-template-columns:minmax(280px,.8fr) 1fr;align-items:end;gap:20px;padding:18px;border:1px dashed var(--border);border-radius:10px;background:var(--navy-800)}.import-upload p{margin:0;color:var(--mist);font-size:.72rem}.import-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin:18px 0 10px}.import-summary span{display:grid;gap:2px;padding:12px;border:1px solid var(--border);border-radius:8px;color:var(--mist);font-size:.68rem}.import-summary strong{color:var(--white);font-size:1.2rem}.import-table{margin:0 -24px}.import-table td{vertical-align:top;white-space:normal}.import-table select{min-width:210px}.import-matches{display:grid;gap:3px;max-width:280px;margin:8px 0 0;padding-left:16px;color:var(--mist);font-size:.66rem}.import-actions{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-top:18px}.import-actions span{color:var(--mist);font-size:.72rem}.import-complete{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:6px 10px;margin-top:16px;padding:16px;border:1px solid var(--green);border-radius:10px;background:#17352c}.import-complete span{grid-column:2;color:var(--mist);font-size:.72rem}.field--compact{min-width:210px}.system-banner{display:flex;align-items:center;gap:10px;padding:12px clamp(24px,4vw,52px);border-bottom:1px solid var(--border);font-size:.76rem}.system-banner--error{background:#351a1d;color:#ffc4c4}.system-banner--success{background:#17352c;color:#9cebc8}.system-banner button{margin-left:auto;border:0;background:transparent;color:inherit;cursor:pointer;text-decoration:underline}.empty-state{min-height:180px;display:grid;justify-items:center;align-content:center;padding:26px;color:var(--mist);text-align:center}.empty-state h3{margin:12px 0 5px;color:var(--white)}.empty-state p{max-width:440px;margin-bottom:14px}.setpoint-ring{width:24px;height:24px;border:4px solid var(--cyan);border-radius:50%}.loading-workspace{display:grid;gap:18px;animation:pulse 1.4s ease-in-out infinite}.loading-workspace__title{width:min(480px,80%);height:54px;border-radius:10px;background:var(--navy-800)}.loading-workspace__card{height:136px;border-radius:var(--radius-lg);background:var(--navy-850)}.loading-workspace__panel{height:480px;border-radius:var(--radius-lg);background:var(--navy-850)}@keyframes pulse{50%{opacity:.55}}@media(max-width:1280px){:root{--sidebar: 218px}.main-content{padding:34px 28px}.dashboard-grid,.case-detail-grid{grid-template-columns:minmax(0,1.35fr) 320px}.job-board,.maintenance-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.quote-line{grid-template-columns:minmax(160px,1.5fr) 64px 112px 80px 90px 52px}.calendar-layout{grid-template-columns:minmax(0,1fr)}.proposal-panel{position:static}.week-grid{min-height:460px}.calendar-day__body{min-height:380px}.team-provision{grid-template-columns:repeat(2,minmax(0,1fr))}.team-provision>div{grid-column:1 / -1}}@media(max-width:980px){:root{--sidebar: 0px}.staff-auth{grid-template-columns:minmax(280px,.68fr) minmax(460px,1.32fr)}.staff-auth__intro{padding:44px 34px}.staff-auth__intro h1{font-size:clamp(2.4rem,6vw,3.8rem)}.staff-auth__panel{padding:42px 30px}.sidebar{display:none}.app-stage{margin-left:0}.topbar{padding:0 20px}.mobile-menu-button{display:inline-flex;align-items:center;justify-content:center;height:38px;padding:0 12px;border:1px solid var(--border);border-radius:8px;background:var(--navy-850);cursor:pointer}.topbar__mobile-brand{display:block}.topbar__mobile-brand .brand{min-width:88px;min-height:44px;padding:0}.topbar__mobile-brand .brand-logo--sidebar{width:88px}.topbar__mobile-brand .brand__product{display:none}.global-search{margin-left:auto}.topbar__date{display:none}.mobile-navigation{position:fixed;z-index:14;inset:72px 0 auto;display:block;max-height:calc(100vh - 72px);overflow:auto;padding:18px;border-bottom:1px solid var(--border);background:var(--navy-950)}.mobile-navigation .main-nav{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;padding:0}.mobile-navigation .main-nav__group{margin:0}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid,.case-detail-grid,.engineer-job-grid{grid-template-columns:1fr}.case-detail-side{grid-template-columns:repeat(2,minmax(0,1fr))}.quote-layout{grid-template-columns:1fr}.quote-summary{position:static}.quote-summary .card{display:grid;grid-template-columns:repeat(2,1fr);gap:15px}.quote-summary .section-heading,.quote-summary .button--block{grid-column:1 / -1}.settings-layout{grid-template-columns:1fr}.settings-tabs{position:static;display:flex;overflow-x:auto}.settings-tabs>span{display:none}}@media(max-width:720px){.topbar{height:64px;gap:10px;padding:0 12px}.topbar__mobile-brand .brand{min-width:72px}.topbar__mobile-brand .brand-logo--sidebar{width:72px}.global-search{width:auto;min-width:0;flex:1;margin-left:0}.global-search button{padding-inline:10px}.topbar__status{display:none}.mobile-navigation{top:64px;max-height:calc(100vh - 64px)}.main-content{padding:26px 16px}.page-header{align-items:flex-start;flex-direction:column;gap:16px}.page-header__actions{width:100%;justify-content:flex-start}.record-grid,.two-column,.customer-overview,.form-grid--two,.case-detail-side{grid-template-columns:1fr}.health-list>div,.integration-row,.gate-row{grid-template-columns:auto minmax(0,1fr);align-items:start}.health-list span:nth-child(2),.integration-row>span:nth-child(2),.gate-row>span:nth-child(2),.team-row>span:nth-child(2){min-width:0}.health-list small,.integration-row small,.gate-row small,.team-row small{overflow-wrap:anywhere}.health-list>div>:nth-child(n+3),.integration-row>:nth-child(n+3),.gate-row>:nth-child(n+3){grid-column:2;justify-self:start}.team-row{grid-template-columns:auto minmax(0,1fr);align-items:start;padding-block:12px}.team-row>.badge,.team-row>select,.team-row>.muted,.team-row__actions,.team-row__auth-error{grid-column:2;justify-self:start}.team-row>select{width:100%}.staff-auth{display:block}.staff-auth__intro{min-height:auto;justify-content:flex-start;padding:30px 22px 34px;border-right:0;border-bottom:1px solid var(--border)}.brand-logo--auth{margin-bottom:36px}.staff-auth__intro h1{max-width:440px;font-size:clamp(2.35rem,13vw,3.5rem)}.staff-auth__assurances{display:none}.staff-auth__support{padding-top:20px}.staff-auth__panel{min-height:auto;padding:28px 16px 44px}.staff-auth__card{padding:26px 20px}.team-row__actions,.team-row__auth-error{grid-column:2 / -1;justify-content:flex-start}.equipment-handover__grid{grid-template-columns:1fr}.equipment-handover__actions{align-items:flex-start;flex-direction:column}}@media(max-width:480px){.staff-auth__recovery-codes{grid-template-columns:1fr}.staff-auth__setup-key code{font-size:.82rem;letter-spacing:.08em}.stats-grid,.stats-grid--three{grid-template-columns:1fr}.page-header__actions .button{flex:1}.segmented-control{width:100%;overflow-x:auto}.segmented-control button{flex:1 0 auto}.queue-item{grid-template-columns:minmax(0,1fr) 18px}.queue-item__category,.queue-item__content{grid-column:1}.queue-item__meta{grid-column:1;grid-row:auto}.queue-item__arrow{grid-column:2;grid-row:1 / span 3}.case-row{grid-template-columns:1fr}.case-row__state{grid-column:1}.message{max-width:100%}.record-link{align-items:flex-start;flex-direction:column}.equipment-record{grid-template-columns:auto 1fr}.equipment-record>.badge{grid-column:2;grid-row:auto}.quote-line{grid-template-columns:1fr}.quote-line label:first-child{grid-column:auto}.engineer-job-time{flex-direction:column;gap:6px}.failure-item{grid-template-columns:1fr}.failure-item__body,.failure-item__channel{grid-column:1}.failure-item .badge,.failure-item .button{justify-self:start}.maintenance-details{grid-template-columns:1fr}.maintenance-details>div{border-right:0}.maintenance-details>div:nth-last-child(-n+2){border-bottom:1px solid var(--border)}.maintenance-details>div:last-child{border-bottom:0}.audit-card{padding:0 16px}.audit-event{grid-template-columns:auto 1fr}.audit-event>.badge{grid-column:2;grid-row:auto;justify-self:start}.queue-feedback,.dead-letter-item__heading,.dead-letter-item__actions,.data-rights-record>header,.data-rights-review__actions{align-items:flex-start;flex-direction:column}.data-rights-record__meta{grid-template-columns:1fr}.data-rights-record__meta>span,.data-rights-record__meta>span:nth-child(2n),.data-rights-record__meta>span:nth-last-child(-n+2){border-right:0;border-bottom:1px solid var(--border)}.data-rights-record__meta>span:last-child{border-bottom:0}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}.app-environment--staging{--staging-banner-height: 48px}.app-environment--staging .app-shell,.app-environment--staging .app-stage,.app-environment--staging .staff-auth,.app-environment--staging .staff-auth-status{min-height:calc(100vh - var(--staging-banner-height))}.app-environment--staging .sidebar,.app-environment--staging .topbar{top:var(--staging-banner-height)}@media(max-width:980px){.app-environment--staging .mobile-navigation{top:calc(var(--staging-banner-height) + 72px);max-height:calc(100vh - var(--staging-banner-height) - 72px)}}@media(max-width:720px){.app-environment--staging{--staging-banner-height: 68px}.staging-test-banner{height:68px;flex-direction:column;gap:2px;padding-block:7px}.staging-test-banner strong{font-size:.7rem}.staging-test-banner span{max-width:430px;font-size:.68rem}.app-environment--staging .mobile-navigation{top:calc(var(--staging-banner-height) + 64px);max-height:calc(100vh - var(--staging-banner-height) - 64px)}}